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The Integrated Bank Environment captures, manages and re-defines your relationship with your clients. IBE tracks and maintains all information regarding account creation, customer activity, transaction activity such as, over the counter, Internet banking, telephone banking, card based, etc., in addition to statements, checks and document images in one application. Management of this information is dynamic. Information is no longer limited by multiple systems or flat file databases. What this means to you is that you can now manage all of your customers, transactions, data, images and contacts from one system!
Information many times is stored or maintained in multiple systems. If you need a report you have to log into your reporting system and retrieve it. If a Currency Transaction Report (CTR) needs to be created, you have to pull a report, export the data or manually key it in – all to another system. Then you have to print the completed report, scan it into your document imaging system and then mail it to the IRS. That’s time consuming to read, let alone do. Financial institutions have accepted these types of trials and tribulations in the past, in short, because there has never been another alternative or the cost to do something different would have been prohibitive. Not with IBE, however. Our multi-functional, single source relational database allows you to pull and perform all the data and processes you need to conduct your daily business - all from one system, with one login and from one location – your desktop. IBE is a new way to do business.
The real power of IBE is its ability to process data and deliver it in a useable form. From one screen you can see every account the customer has in place; checking, savings, loans, CD’s, Internet banking, remote deposit capture, telephone banking, safe deposit, and issued cards. From each account level you can see every transaction and image, check, statement or document, associated with this account. You will also be able to see what rights this user has with this account and expand or contract privileges as needed. At the account level, you can enter notes and schedule follow-up activities. At the customer level, you can see all notes and all activities scheduled.
IBE is a proven approach installed in more than 125 financial institutions. With IBE, you can now make informed decisions based on current information.
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